How to transfer credit card points to JetBlue TrueBlue

Last updated October 20, 2026 · By Kyle Burrows

TrueBlue is JetBlue's program. It works differently from most airline programs: there's no award chart. The number of points for a JetBlue flight follows the cash fare, so a cheap flight costs few points and an expensive one costs a lot. There are no blackout dates on JetBlue flights, and you can also use points on some partner airlines.

All six of the big US card programs transfer to TrueBlue, but not all at 1:1. Because points follow the cash price, check what the flight would cost in cash before you move anything. Sometimes paying cash is the better deal.

Which bank points transfer to JetBlue

Bank points	Ratio	How long it takes
Chase Ultimate Rewards	1:1	Most by the next business day. Chase says up to 7 business days.
Wells Fargo Rewards	1:1 (points cards such as Autograph and Autograph Journey)	Can take a little time to post
Bilt Points	1:1	Usually instant. Bilt says allow up to 48 hours.
Citi ThankYou	1:1 on some cards, 1,000 to 700 on others (see below)	Often within a day, but it can take a few business days.
American Express Membership Rewards	1,000 to 800, plus a small Amex fee	Usually instant
Capital One Miles	1,000 to 600	Often 1–2 hours

Citi cards. The Citi Strata Premier, Strata Elite, Prestige and AT&T Access More transfer to JetBlue at 1:1. Most other Citi cards get 1,000 to 700. The Citi ThankYou Mastercard can no longer transfer to JetBlue.

The Amex fee. When you transfer to a US airline, Amex charges a federal excise tax offset fee of $0.0006 per point, up to $99. That's 60 cents per 1,000 points. Together with the 1,000 to 800 ratio, Amex is one of the weaker ways into TrueBlue.

Banks sometimes run transfer bonuses to JetBlue. Check the transfer screen on the day you move points.

Before you move any points

Open a free TrueBlue account at jetblue.com if you don't have one. Your TrueBlue number is in your account.
Make the names match on your bank account, TrueBlue account and passport or ID.
Find the flight first. Search jetblue.com with points turned on, note the points price, and compare it with the cash price. Transfers can't be undone.
Transfer only what you need. Points prices move with fares, so a flight can go up while you wait. Move points when you're ready to book.

How to transfer from each bank

Chase. Open Ultimate Rewards on a Sapphire Preferred, Sapphire Reserve or Ink Business Preferred, find the option to transfer points to travel partners (Chase has moved this menu around, so look for the word Transfer), and pick JetBlue. Transfers go in 1,000-point blocks.

Wells Fargo. Transfers work from Wells Fargo cards that earn Rewards points, such as the Autograph and Autograph Journey. Sign in online, go to your rewards and look for Rewards Points Transfer. You can transfer any amount.

Bilt. In the app, go to Rewards, then Travel rewards, and tap Transfer. Choose JetBlue TrueBlue and link your TrueBlue number. Transfers go in 1,000-point blocks, and Blue status members have a 2,000-point minimum.

Citi. Sign in at thankyou.com, find Points Transfer (it has been under More Ways to Redeem), and choose JetBlue TrueBlue. Transfers start at 1,000 points. If you have a full-ratio card and other Citi cards, combine your points in one ThankYou account first so they move at 1:1.

American Express. Log in at americanexpress.com, open Membership Rewards and choose Transfer Points, then JetBlue. The first time, link your TrueBlue number and confirm with your card's security code or a one-time code. Amex only sends points to your own account, or to an authorized user who has had their card for at least 90 days. New Amex card? Each new US Membership Rewards card can start with its own separate points balance. Before you transfer, and before you cancel that card, link it to your main account under Manage Connections on the Amex website or app, so all your points sit in one balance. Review the fee before you submit.

Capital One. Sign in, open your rewards, and choose the option to transfer your miles, then JetBlue. Your Capital One name has to match the TrueBlue account. The minimum is 1,000 miles.

Check that the points arrived

Log in at jetblue.com and check the points balance in your account. If nothing shows after the usual time, check your bank's transfer history for the number and name you used. Don't send a second transfer.

How to book the award on jetblue.com

Sign in at jetblue.com or in the JetBlue app.
Start a flight search and select the Use TrueBlue points checkbox.
Enter your airports, dates and travelers, and search.
Pick your flights and your fare. The fare matters for changes (more on that below).
Check the operating airline on every leg.
Enter each traveler's name, date of birth and gender exactly as on their ID or passport.
Pay the taxes and fees by card. On domestic flights that's $5.60 one-way. International flights can cost more.
Save the confirmation code.

On flights JetBlue operates, you can also pay part in points and part in cash. Flights operated only by a partner airline have to be paid fully in points.

Changes and cancellations

JetBlue's rules follow the fare you booked. The economy fares are Main Base, Main and Main Flex.

Main, Main Flex, EvenMore and Mint: no fee to change or cancel. You pay any difference on a change.
Main Base: changing or cancelling costs $150 per person, paid by card, and then your points go back to your account.
Taxes on a cancelled award may come back as JetBlue travel credit rather than cash.
Booked at least 7 days before the flight? You have 24 hours from booking to cancel without a fee.
Cancel before the flight leaves, not after.

If your plans could change, skip Base.

Do TrueBlue points expire?

No. JetBlue says TrueBlue points don't expire.

Mistakes I see most

Transferring from Amex or Capital One when a 1:1 bank (Chase, Bilt, Wells Fargo or a full-ratio Citi card) is available. At 1,000 to 800 or 1,000 to 600 you lose points on the way in.
Not comparing with the cash price. Points follow the fare, so a cheap cash fare can be better paid in cash.
Booking Base by accident and paying a fee to change it.
Transferring early. The points price can rise before you book.

Sources I checked

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